About us
Our focus is to build a brand that customers can trust. At JP Collect, we want customers to feel educated and confident about the products they are considering to purchase. We want to treat customers with the level of service that we all value in our daily lives. Any business that values customer loyalty, should make effort to deserve it.
With an endless amount of online store choices for every product imaginable, trust is important. Our goal is to build trust in our service and products because there is an ever-increasing number of fraudulent products from China and other countries.
JP Collect imports all of our products from Japan because we are a Japanese owned small business. We will never offer any product that isn’t Authentic and in Brand New condition. We don’t sell Used products.
Our G-Shock and Baby-G watches all come from Casio Authorized Dealers in Japan and our Bracelets are all Made in Japan and shipped directly from the manufacturer in Japan.
Please reach out to us by sending a message using the contact form below or by emailing: info@jpcollect.com
Shipping: Orders will be shipped within 2 business days through USPS for all US Domestic and International customers. US Domestic customers will receive delivery of their product within 2-5 business days, depending on distance from our location in Southern California.
Returns/Refunds: Returns will be accepted within 14 days of order placement for all Bracelets that are New, Unused, and Undamaged items that include all original packaging. After return is received and verified, refund of product price will be issued to original form of payment within 3 business days. Return Shipping costs are not refunded.
*Returns and Refunds for all watches (Casio G-Shock and Baby-G) will not be accepted at this time because of fraud, limited stock, and other issues.